Terms & Conditions

Simple, fair terms.

Last updated: August 5, 2026

These terms apply to every OnePageClick™ website, including any additional pages you add later and any upgrade to a higher tier. In plain English, here is exactly how we work together and what you can expect.

1. What's included

Your package covers a professionally designed website with copywriting and hosting included, led by a 5× Emmy Award-winning creative director. Tiers: OnePage Launch ($799), OnePage Plus ($1,499), and OnePage Priority ($2,499+). A domain is sold separately. The finished website is yours.

2. Payment

Every OnePageClick™ website includes two parts, and both are set up in a single secure checkout:

Your one-time build fee (the price of your chosen tier or your configured quote) is charged in full, up front, at purchase. This is a real creative service that begins with your project, and it is non-refundable once work begins (see the refund policy below).
Your monthly plan (Care, Grow, or Partner) is included with every purchase and keeps your site supported after launch. Its first monthly charge occurs 30 days after your initial payment, and monthly after that.

The 30-day gap before your first monthly charge is not a free trial. Your build begins right away, and your one-time build fee applies as described above.

3. How it works, and the timeline

Purchase. You buy your website and are set up on your monthly plan.
Ideation & Discovery (Phase 1). You schedule a 45-minute ideation and discovery call so we can learn your business and goals. If the call runs longer, additional time is $50 per hour.
Your Space. After your purchase, we add you to your own private Space in OnCueSpace (our partner workspace) and OnCueSpace sends you a free guest invitation. That is where you share your context and assets, and later review and approve your draft.
Assets. You have 5 business days to provide everything we need.
First draft. We deliver your first draft 2 business days after you submit all assets.
Revisions. Two revisions are included, so you receive two drafts and one final, with two short recap sessions along the way.
Launch. Your finished website is delivered within 2 weeks of purchase.

4. What we need from you (and by when)

"All assets" means your logo, photos, any text or content you want used, and your business details (services, hours, contact info, links). If you do not provide your assets within the 5-business-day window, we proceed using professional stock photos so your project stays on schedule. Using stock photos because assets were late does not count as one of your two revisions and does not reset your timeline.

5. Revisions and scope

Two revisions are included: you receive two drafts and one final (we revise after each draft). Each additional revision is $250. Revisions refine the page we built. A request to redesign the page or add new features or pages is not a revision; it is a separate add-on, quoted before any work begins, under these same terms.

6. Sessions

Your included live time is the 45-minute ideation and discovery call plus two 15-minute recap sessions (one for revisions, one for delivery). Most revisions are made in your OnCueSpace Space on your own time during the two-week window; the recap calls simply keep us aligned. A 4th session or beyond is billed at $50 per hour.

7. Timeline, delays, and delay fee

We deliver within 2 weeks of purchase when assets arrive on time. The timeline pauses while we are waiting on you. Delays caused by us never carry a fee. If a project is delayed past 30 days from purchase because of client hold-ups (late assets, no responses, missed sessions), a fee of $200 per month of delay applies. This keeps delivery fair for every client and protects our creative team's schedule.

8. Hosting and monthly plans

Hosting is included with every site. Every website comes with a monthly support plan: Care ($99/mo), Grow ($249/mo), or Partner ($499/mo). Your first monthly charge occurs 30 days after your initial payment, and monthly thereafter. Monthly work is limited to the time and services in your chosen plan. New pages, redesigns, and advanced integrations are not included and are quoted separately. You can cancel your monthly plan anytime; it stops at the end of your current billing period, and the current month is not refunded.

9. Ownership

The finished website is yours.

10. Additional pages and upgrades

These same terms, process, timelines, asset windows, revisions, delay fee, and refund policy, apply to any additional pages you add later and to any upgrade to a higher tier. Every piece of work falls under the same agreement.

Refund Policy

11. Refunds

Because every project is custom creative work that begins right after purchase:

Full refund of your build fee is available if you cancel before your ideation meeting, and no later than 7 business days after your payment.
Once your ideation meeting takes place, or once 7 business days have passed since your payment (whichever comes first), work is committed and your build fee is non-refundable.
Your monthly plan can be canceled anytime and simply stops at the end of the current billing period; the current month is not refunded.
Delays or non-completion caused by the client (late or missing assets, no responses) do not qualify for a refund.

To request a refund, email hi@onepageclick.com.

12. How to reach us

Questions about your project, billing, or a refund? Email hi@onepageclick.com and we'll point you the right way.